Green emergency dockets
How to process a green docket
Green dockets are no longer accepted. If a passenger tries to pay using a Cabcharge green docket, seek an alternative payment method.
We have made this change in collaboration with Cabcharge to improve your payments efficiency by:
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Reducing the paperwork you need to manage
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Encouraging payment methods that get you paid faster
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Removing the chance your dockets can be misplaced before arriving to us
Please note, this change will not affect government subsidy dockets (ie, MPTP, NTTS, SATSS, TSS, TTSS, TUSS), interstate taxi subsidy vouchers or any other valid Cabcharge products*.
Government and interstate subsidy paper dockets will continue to be accepted. You must continue to accept all other valid Cabcharge products*
Processing other dockets
As of Monday July 1, 2024, Cabcharge Emergency Green Dockets have been discontinued.
In the event of a passenger’s payment is declined after this date, drivers should ask for an alternative method of payment and provide the passenger with a receipt showing the failed payment.
Green Cabcharge dockets submitted for trips on or after Monday 1 July will not be paid.
Additionally, all green Cabcharge dockets for trips taken on or before Sunday 30 June must be lodged by 5pm on Monday 15 July or they will not be paid.