Green emergency dockets
Cabcharge Emergency Dockets should only be used if your Cabcharge FAREWAYplus terminal is unable to process an EFTPOS transaction.
This method of payment carries a higher risk for error which will impact on the certainty of your transaction.
Dockets should be lodged according to the close-off schedule provided by Cabcharge to ensure payments are processed in a timely manner.
Ensure the manual imprinter lid is fully closed, then insert the card and the Emergency Docket.
Slide the lid to the right fully to imprint the card details.
Remove the card and verify the signature on the back of the card before handing it back to the passenger.
Remove the docket and ensure all trip details are complete and signed.
Give the passenger the yellow copy as their receipt.
For docket payment, please send original dockets to:
PO Box Locked Bag 8000
Strawberry Hills NSW 2012
Don't forget to include with your dockets:
an invoice with your Name or Company name
your Client ID
days to lodge your dockets to Cabcharge from the date of the trip
Avoid payment delays or unfortunate chargebacks by following our docket guidelines. Docket factoring is not permitted – click here to learn more.
Processing other dockets
Cabcharge is enforcing rigorous guidelines for Green emergency dockets.